We try to carry on wherever possible to avoid disappointing the children. However if we are experiencing high winds/thunder/lightning we will call you on the morning of your booking to postpone the appointment.
Managements decision is final and is only for the safety of your children, we understand it may be frustrating, but with the great british weather it is out of our control.
All one to one unicorn experiences & pretty pony experiences can be booked through our "book now" page, simply select the package you would like and follow the steps through.
For all party bookings please contact us via email or phone.
All bookings are non-refundable, party bookings will need to pay a 50% deposit which is non refundable upon booking.
If you have a booking and we go into a lockdown, then we will be in contact with everyone to postpone the appointment to a later date, the bookings are still non refundable.