We try to carry on wherever possible to avoid disappointing the children. However if we are experiencing high winds and heavy rain we will call you on the morning of your booking to postpone the appointment.
Managements decision is final and is only for the safety of your children, we understand it may be frustrating, but with the great british weather it is out of our control.
All individual unicorn experiences & pony trekking can be booked through our "book now" page, simply select the package you would like and follow the steps through.
For all party bookings please contact us via email or phone.
All bookings are non-refundable, party bookings will need to pay a 50% deposit which is non refundable upon booking.
If you have a booking and we go into a lockdown, then we will be in contact with everyone to postpone the appointment to a later date, the bookings are still non refundable.
If you or any of your party booking are experiencing any of the symptoms for COVID19 please contact us a minimum of 24hours before your booking, if you contact us 24hours or more prior to your booking then we will simply postpone the appointment. If it is less than 24hours prior to your booking then I'm afraid you will loose the booking.
We can have up to six visitors at any one time, this includes all children and adults.
Siblings are welcome to come along and watch, however the bookings are one child per pony so if they want to get involved with riding etc. then another booking must be made for them.